JUVENILE PROBATION AND COURT SERVICES DEPARTMENT

CIRCUIT COURT OF COOK COUNTY, ILLINOIS

Job Description

JOB TITLE: DIVISION AND DESK CLERK

GRADE: 11

CLASSIFICATION: CLERK V

UNION: AFSCME LOCAL 3696

SALARY: ENTRY RATE: $44, 706

Job Summary and Duties: The Division and Clerk is responsible for assisting with all matters related to the support of the Department.

The following are the essential duties and responsibilities of the Division and Desk Clerk:

• Staff reception desks as assigned
• Follow central index guidelines when handling information requests from clients, parents and other agencies.
• Follow visitor protocols when manning a reception desk.
• Handle all inquiries from the public, clients, families, staff and other agencies professionally and respectfully.
• Receive assignments from supervisor as it relates to support of the Department’s Divisions, Deputy Chiefs and administrators. These duties include but are not limited to:
• Making copies of reports, memorandums, statistics, etc
• Assist in the expungement project when assigned by fingerprinting petitioners and/or printing rap sheets off of the I-Clear system
• Requesting of records from various sources for use by the probation staff
• Entering data into various software, including the Department’s case management system, Excel, Access
• Processing and distribution of mail
• Order supplies for supervisory staff
• Complete hospitality and room set-up request forms for supervisory staff
• Proof and edit all assignments prior to submission
• Faxing and e-mailing of documents
• Answering telephone calls and relaying messages
• Maintaining confidentiality as dictated by the Illinois Juvenile Court Act and Probation Officers Act/ Conform to the Department’s Code of Ethics
• Filing and organizing paperwork
• Participate in a minimum of 10 hours of professional training annually
• Other duties as assigned
  
  

The duties listed are not set forth for the purpose of limiting assignment of work. They are not to be interpreted as a comprehensive inventory of all duties and responsibilities under this job title or those to be performed temporarily outside an employee’s normal line of work, nor does the order identify priority.

Minimum Qualifications:

• High school diploma or equivalent, college degree preferred
• Possess organizational skills with ability to work independently
• Possess ability to enter data and generate reports
• Demonstrate good verbal and written communication
• Possess some experience with computers, specifically, Outlook, Microsoft Excel and Microsoft Word
• Ability to work as a team
• Ability to work flexible hours
• Have a record of punctual, reliable attendance
  
  

Physical Requirements:

• Lift and carry items weighing up to 20 pounds
• Be available to work in-person 100% of the scheduled work week
• Be able to walk for short distances and climb stairs.
• Be able to sit at a desk for extended periods of time
• Perform simple grasping and fine manipulation
• Be able to use a telephone and computer keyboard on a daily basis.
  
  

This position requires a pre-employment drug screening and criminal background check. Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment.

THE CIRCUIT COURT OF COOK COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.

Revised September, 2024

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